FAQ
What's the point of this website ?
To work with independent Taobao brands that want to expand their markets internationally and help customers to access those brands more easily
Will there be more brands in the future ?
Yes, we plan to work with multiple brands in the future. We will also update any new arrival from the brands we already work with.
Where is the size chart ?
Size charts are unique to all items and brands, but you will find any information under the product in the pictures or the description.
What's your main plan for CyberStarry ?
To be able to import the products directly from a warehouse in France, making the price of the items more accessible and closer to what they are on Taobao. The delivery fees will be lower if the business is based in Europe (for europeans consumers)
What about sponsorships ?
Please send us an email at customer.cyberstarry@gmail.com and put Sponsorship in the mail to let us know !
I need to return something, what can I do ?
If the item was received before the 14 day mark, you can send us a message to customer.cyberstarry@gmail.com. We will reach out to you quickly